Tomas Horacek

Tomas Horacek

What Is Churn Rate? How to Calculate and Reduce Customer Loss in SaaS

What is Churn Rate? Churn rate is the percentage of

SaaS Customer Success Glossary: 100+ Terms, Explained Simply

Customer Success plays a critical role in SaaS. but it

Beyond Churn Rate: 8 Retention Metrics PLG SaaS Should Look At

Product-Led Growth (PLG) SaaS companies live and die by retention.

Mailjet

How to Connect Mailjet to Customerscore.io

May 2025 product updates

We are staying lean and shipping features our customers ask

How to Build SaaS Customer Health Scores: A Step-by-Step Framework

If you’re not scoring your customers, you’re leaving

Mixpanel

How to Connect Mixpanel to Customerscore.io

Amazon SES

How to Connect Amazon SES to Customerscore.io

SendGrid

How to Connect SendGrid to Customerscore.io

HubSpot

How to Connect HubSpot to Customerscore.io