We are staying lean and shipping features our customers ask for, as well as working towards our long-term roadmap.

Playbooks are getting power features

• Translate playbooks - speak to your audience in their language. You can now translate all your automated emails or craft different versions for each region
• Playbook analytics - see how your emails are performing with open tracking and click rates. You can also see these stats per language mutation.
• Merge tags - personalization is a key in this day and age. You can now add any custom attributes to your emails, so your customers feel like you are speaking directly to them.
• Unsubscribe links - if you need to stay compliant and give your audience a chance to opt out. You can now easily include unsubscribe links in your emails.

Track users and customers

As requested by many of our users, we are now starting the support for tracking two levels of hierarchy - your customers and all the individual users.

This gives you a much more granular look into your userbase health and gives you more power to act on these. We are actively developing this, so it will span across all our features like: reminders, playbooks, and reports.

The more integrations you have, the better SaaS you are

We want to make scoring customers so easy, it is a no-brainer for every SaaS company. And getting data in is a crucial part of this. That's why we've been adding a lot of integrations.

How can scoring help you get more ARR 🤔

See for yourself. Just give us 30 minutes for a quick demo, and we will show you how to cut churn and drive more expansion revenue.