Tracker: Server-side events tracking
This guide describes how to track events directly from your
Tomas Horacek
Intercom
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Tracking code – Quick Setup Guide
A simple, copy‑paste guide to get the Customerscore.io
Building Customer Success in a PLG SaaS: A Practical Playbook for Early-Stage Startups
Product-led growth (PLG) flips traditional software go-to-market models. Instead of sales teams pushing deals, the product becomes the primary driver of acquisition, activation, and expansion.
LTV/CAC Ratio in SaaS: What’s Healthy, What’s Not, and How to Improve It
Is your SaaS business actually scalable? One number often holds
8 Best Customer Success Software in 2025 (for SaaS)
Tired of bloated CS tools that feel built for enterprises,
Zero-Touch in SaaS: What It Means and When to Use It
1. What is Zero-Touch?
Zero-touch is a customer success strategy
VP of Customer Success: Role, Goals, and Why It Matters
1. What is a VP of Customer Success?
The VP
What Is a Value Proposition and How to Craft One
1. What is a Value Proposition?
A value proposition is
Upselling in SaaS: How to Grow Revenue From Existing Customers
1. What is Upselling?
Upselling is the practice of encouraging