Blog

• Customerscore.io Helps You Retain Customers

• Product Updates: Summer 2024

• How to Automate Customer Success Outreach with Playbooks

• How to reduce churn in self-service SaaS

• Customerscore.io + Usetiful = Smarter Customer Engagement

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Developer Docs

• Customers Data Import API

• Contacts Data Import API

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Features

• Smart Alerts

• Segments

• Filters

• Security

• Team functions

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Getting started

• Property

• Fit Score

• Engagement Score

• Customer Scoring Matrix

• How We Analyze Your Customers’ Behavior

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Glossary

• SaaS Customer Success Glossary: 100+ Terms, Explained Simply

• What Is Churn Rate? How to Calculate and Reduce Customer Loss in SaaS

• Churn Analysis in SaaS: How to Find Patterns and Fix Retention

• Net Revenue Retention (NRR): The Metric SaaS Companies Live or Die By

• Churn Prediction in SaaS: How to Spot Risk Before It's Too Late

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Integration guides

• Stripe

• Chargebee

• PostHog

• HubSpot

• SendGrid

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News

• Product Updates: Summer 2024

• Customerscore.io + Usetiful = Smarter Customer Engagement

• May 2025 product updates

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